Effective Date: July 15, 2026
Last Updated: July 15, 2026
At Just Travel, we strive to deliver exceptional travel experiences through thoughtfully curated tours and travel services. We understand that travel plans may change due to unforeseen circumstances. This Charges & Cancellation Policy outlines the terms governing bookings, cancellations, amendments, refunds, and related travel services offered by Just Travel.
By confirming a booking with Just Travel, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth in this policy.
A non-refundable booking deposit of ₹25,000 per person is required to confirm any tour package.
All cancellation requests must be submitted in writing via email to the official Just Travel email address. The effective cancellation date will be the date on which the written request is received.
| Cancellation Period | Cancellation Charges |
|---|---|
| 90 days or more before departure | 25% of the total tour cost |
| 60–89 days before departure | 50% of the total tour cost (excluding the non-refundable ₹25,000 booking deposit) |
| 45–59 days before departure | 75% of the total tour cost (excluding the non-refundable ₹25,000 booking deposit) |
| Less than 45 days before departure | 100% of the total tour cost (no refund) |
Note: The above cancellation charges apply irrespective of the original booking date.
Visa approval is subject solely to the decision of the respective embassy, consulate, or immigration authority. Just Travel does not guarantee visa approval.
Just Travel reserves the right to modify, postpone, reschedule, or cancel any tour due to circumstances beyond its reasonable control, including but not limited to:
Where reasonably possible, customers will be offered one of the following options:
If neither option is acceptable, Just Travel will process any eligible refund after deducting non-refundable costs already incurred. Eligible refunds will be processed within 120 working days.
Just Travel shall not be liable for any indirect, incidental, special, or consequential losses, damages, or expenses arising from such modifications or cancellations.
Just Travel acts solely as a travel facilitator and intermediary between travelers and third-party service providers.
Accordingly, Just Travel shall not be responsible for decisions or actions taken by airlines, hotels, transport operators, cruise lines, visa authorities, or other suppliers, including but not limited to:
Any additional expenses resulting from such events shall be borne solely by the traveler.
Just Travel shall not be liable if a traveler:
If a traveler overstays beyond the validity of their visa or otherwise violates immigration laws, they shall be solely responsible for all legal consequences, penalties, fines, costs, and liabilities imposed by the relevant authorities.
Requests to modify travel dates, passenger names, destinations, or tour packages will be considered subject to:
Just Travel cannot guarantee that requested amendments will be accommodated.
Where a refund is applicable, it will be processed within 120 working days from the date of cancellation, subject to deduction of:
Refunds will be made through the original mode of payment wherever reasonably possible.
By booking any tour, travel package, or travel-related service with Just Travel, you confirm that you have carefully read, understood, and agreed to this Charges & Cancellation Policy. You further acknowledge that this policy forms an integral part of your booking agreement with Just Travel and shall govern all cancellations, amendments, and refund requests.
